All Systems Operational
Calls   ? Operational
Real Time Reporting   ? Operational
User Logins   Operational
Campaign Changes   Operational
Exported Reports   ? Operational
APIs   Operational
Enhanced Caller Profiles   Operational
Signal for Voice   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018
Resolved - The issue has been resolved. All customers are now able to pull local promo numbers in the Invoca platform.
Apr 25, 11:48 PDT
Identified - Customers are currently unable to pull Local Static Promo Numbers or Local RingPool numbers. The Invoca Operations team has investigated and determined that this is due to an issue with a third-party supplier. We are actively working with the supplier to get the problem resolved as soon as possible.
Apr 25, 10:23 PDT
Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Resolved - Service was restored at 9:02pm PT
Apr 19, 21:17 PDT
Investigating - The Operations team has identified an issue that is affecting customers using Voice and AI Signals. These customers may experience unavailable call recordings and Signals not being evaluated and reported.

Customers not using Voice Data are NOT affected.

Updates will be provided as they become available. Calls are routing normally and no other services are affected.
Apr 19, 20:19 PDT
Apr 18, 2018
Resolved - The issue has been resolved.
Apr 18, 17:35 PDT
Investigating - We have identified an issue that prevents users from updating Promo Number Description and Media Type. The Development team is actively addressing this issue and updates will be provided as they become available.
Apr 18, 16:58 PDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.