Potential Delays When Viewing Report Data or Campaign Changes in Invoca

Incident Report for Invoca

Resolved

All reporting and campaign change delays are now caught up for all customers.

Posted Jan 14, 2020 - 11:30 PST

Identified

The Operations team has identified an issue that is causing a replication database delay. Some information such as reporting and new campaign changes may not be displayed immediately in the Invoca UI.

Calls are routing normally and no other services are affected.

Posted Jan 14, 2020 - 08:33 PST

This incident affected: Reporting (Reporting).