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Insights \u0026 Analytics will be down for approximately 5 minutes during this update.","created_at":"2026-09-29T11:20:32.253-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T11:20:32.253-07:00","display_at":"2026-09-29T11:20:32.253-07:00","deliver_notifications":true,"tweet_id":null,"id":"shbrw63dq2s8","incident_id":"z770fyxyzvjv","custom_tweet":null,"affected_components":[{"code":"w9cl340gwcq5","name":"Reporting - Reporting","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue impacting scheduled report deliveries for customers on the new Insights \u0026 Analytics experience. Standard reporting and manual data exports remain unaffected.","created_at":"2026-09-29T10:21:12.777-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T10:21:12.777-07:00","display_at":"2026-09-29T10:21:12.777-07:00","deliver_notifications":true,"tweet_id":null,"id":"h0j0qgvllx48","incident_id":"z770fyxyzvjv","custom_tweet":null,"affected_components":[{"code":"w9cl340gwcq5","name":"Reporting - Reporting","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reporting","created_at":"2014-08-28T13:27:40.640-07:00","updated_at":"2026-09-29T12:45:24.962-07:00","position":1,"description":"Reports updated with current call data.","showcase":true,"start_date":null,"id":"w9cl340gwcq5","page_id":"3rnqlj0kvv4x","group_id":"wshb7kt0mjwm"}]},{"name":"Invoca Monthly Availability Notification","status":"resolved","created_at":"2026-08-17T10:50:08.087-07:00","updated_at":"2026-08-17T10:50:08.128-07:00","monitoring_at":null,"resolved_at":"2026-08-17T10:50:08.120-07:00","impact":"none","shortlink":"https://stspg.io/5502dfwkz56v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-17T10:50:08.083-07:00","reminder_intervals":null,"id":"nqvwpjd6pwrj","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"July 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 99.89%","created_at":"2026-08-17T10:50:08.120-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-17T10:50:08.120-07:00","display_at":"2026-08-17T10:50:08.120-07:00","deliver_notifications":false,"tweet_id":null,"id":"g4gswxrkfq53","incident_id":"nqvwpjd6pwrj","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Missing Smart Alert Emails","status":"resolved","created_at":"2026-08-12T14:53:38.203-07:00","updated_at":"2026-08-12T16:40:41.941-07:00","monitoring_at":null,"resolved_at":"2026-08-12T16:40:41.924-07:00","impact":"minor","shortlink":"https://stspg.io/zcfm2ljkmcq9","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-12T14:53:38.191-07:00","reminder_intervals":null,"id":"rj1rbfyt56f3","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"This issue has been resolved. Smart Alerts emails are now sending as expected.","created_at":"2026-08-12T16:40:41.924-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T16:40:41.924-07:00","display_at":"2026-08-12T16:40:41.924-07:00","deliver_notifications":true,"tweet_id":null,"id":"f5bmw4mllyns","incident_id":"rj1rbfyt56f3","custom_tweet":null,"affected_components":[{"code":"hgx80q8nr4rg","name":"Reporting - Distributed Reporting","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are currently working to resolve an issue affecting Smart Alerts. Customers subscribed to Smart Alerts may not be receiving the Smart Alert emails.","created_at":"2026-08-12T14:53:38.299-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T14:53:38.299-07:00","display_at":"2026-08-12T14:53:38.299-07:00","deliver_notifications":true,"tweet_id":null,"id":"6cw4j6h5rb1t","incident_id":"rj1rbfyt56f3","custom_tweet":null,"affected_components":[{"code":"hgx80q8nr4rg","name":"Reporting - Distributed Reporting","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Distributed Reporting","created_at":"2014-08-25T08:34:45.756-07:00","updated_at":"2026-08-12T16:40:41.890-07:00","position":4,"description":"Large report request queue","showcase":true,"start_date":null,"id":"hgx80q8nr4rg","page_id":"3rnqlj0kvv4x","group_id":"wshb7kt0mjwm"}]},{"name":"Invoca Monthly Availability Notification","status":"resolved","created_at":"2026-07-22T07:07:19.466-07:00","updated_at":"2026-07-22T07:07:19.522-07:00","monitoring_at":null,"resolved_at":"2026-07-22T07:07:19.510-07:00","impact":"none","shortlink":"https://stspg.io/wbbv1kcmqs7s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-22T07:07:19.461-07:00","reminder_intervals":null,"id":"dxgcdkfxygvh","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"June 2026 Invoca Availability Metrics\nCall Routing: 100%\nWeb/API: 100%","created_at":"2026-07-22T07:07:19.510-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T07:07:19.510-07:00","display_at":"2026-07-22T07:07:19.510-07:00","deliver_notifications":false,"tweet_id":null,"id":"7vnkwwp7l4ks","incident_id":"dxgcdkfxygvh","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Dynamic Number Insertion (DNI) Service Disruption","status":"resolved","created_at":"2026-07-22T06:13:52.427-07:00","updated_at":"2026-07-22T06:57:41.712-07:00","monitoring_at":"2026-07-22T06:46:03.617-07:00","resolved_at":"2026-07-22T06:57:41.683-07:00","impact":"critical","shortlink":"https://stspg.io/4d600x1myb1v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-22T06:13:52.418-07:00","reminder_intervals":null,"id":"vssftkwwsqsq","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"This incident has been resolved. The disruption was caused by a hardware failure on one of our servers, which temporarily took our Dynamic Number Insertion and call attribution services offline. Our engineering team replaced the affected hardware, restored services, and confirmed full recovery\n\nImpact Window: 5:50AM - 6:37AM PDT","created_at":"2026-07-22T06:57:41.683-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T06:57:41.683-07:00","display_at":"2026-07-22T06:57:41.683-07:00","deliver_notifications":true,"tweet_id":null,"id":"f6748vv8qd3l","incident_id":"vssftkwwsqsq","custom_tweet":null,"affected_components":[{"code":"jhk64y0nzgtt","name":"Dynamic Number Insertion and Attribution","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"Our engineering team has identified and resolved the underlying issue. Services have been restarted and number swapping and call attribution are being restored. We are actively monitoring to confirm full recovery","created_at":"2026-07-22T06:46:03.617-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T06:46:03.617-07:00","display_at":"2026-07-22T06:46:03.617-07:00","deliver_notifications":true,"tweet_id":null,"id":"0jzw2hflldf0","incident_id":"vssftkwwsqsq","custom_tweet":null,"affected_components":[{"code":"jhk64y0nzgtt","name":"Dynamic Number Insertion and Attribution","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently investigating an issue affecting number swapping and call attribution across the Invoca platform. Customers may experience missing or delayed attribution data during this time.\n\nOur engineering teams are actively working to restore service.","created_at":"2026-07-22T06:13:52.477-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T06:13:52.477-07:00","display_at":"2026-07-22T06:13:52.477-07:00","deliver_notifications":true,"tweet_id":null,"id":"52q4zxy3ztg8","incident_id":"vssftkwwsqsq","custom_tweet":null,"affected_components":[{"code":"jhk64y0nzgtt","name":"Dynamic Number Insertion and Attribution","old_status":"major_outage","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dynamic Number Insertion and Attribution","created_at":"2023-07-14T10:29:57.238-07:00","updated_at":"2026-07-22T06:57:41.631-07:00","position":2,"description":null,"showcase":true,"start_date":"2023-02-01T00:00:00.000-08:00","id":"jhk64y0nzgtt","page_id":"3rnqlj0kvv4x","group_id":null}]},{"name":"Signal file processing delayed","status":"resolved","created_at":"2026-07-08T11:33:51.386-07:00","updated_at":"2026-07-08T17:53:58.585-07:00","monitoring_at":"2026-07-08T15:56:16.227-07:00","resolved_at":"2026-07-08T17:53:58.568-07:00","impact":"minor","shortlink":"https://stspg.io/gjbthbk533t6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-08T11:33:51.376-07:00","reminder_intervals":null,"id":"www0ywbr34k4","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"Signal uploads are processing successfully.","created_at":"2026-07-08T17:53:58.568-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T17:53:58.568-07:00","display_at":"2026-07-08T17:53:58.568-07:00","deliver_notifications":true,"tweet_id":null,"id":"ztz0p8z85v1l","incident_id":"www0ywbr34k4","custom_tweet":null,"affected_components":[{"code":"7lgh92hqrvp7","name":"Signals - Signals","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-07-08T17:52:52.562-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T17:52:52.562-07:00","display_at":"2026-07-08T17:52:52.562-07:00","deliver_notifications":true,"tweet_id":null,"id":"gbfry55q6nbz","incident_id":"www0ywbr34k4","custom_tweet":null,"affected_components":[{"code":"7lgh92hqrvp7","name":"Signals - Signals","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Signal file processing has now been resumed and we are monitoring to ensure all queued files are processed as expected.","created_at":"2026-07-08T15:56:16.227-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T15:56:16.227-07:00","display_at":"2026-07-08T15:56:16.227-07:00","deliver_notifications":true,"tweet_id":null,"id":"dlzjb4hr6zgj","incident_id":"www0ywbr34k4","custom_tweet":null,"affected_components":[{"code":"7lgh92hqrvp7","name":"Signals - Signals","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Invoca is currently experiencing a delay in Signal file processing (both manual and automated file imports) beginning July 8, 2026 at 10:30 AM PT, with normal service expected to resume between 3:00–6:00 PM PT today.   All files submitted during this window are queued and will process automatically with no action required. All other Signal-related services are operating normally.","created_at":"2026-07-08T11:33:51.463-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T11:33:51.463-07:00","display_at":"2026-07-08T11:33:51.463-07:00","deliver_notifications":true,"tweet_id":null,"id":"x14l7thcp36j","incident_id":"www0ywbr34k4","custom_tweet":null,"affected_components":[{"code":"7lgh92hqrvp7","name":"Signals - Signals","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Signals","created_at":"2023-07-14T10:42:06.271-07:00","updated_at":"2026-07-08T15:56:16.194-07:00","position":1,"description":null,"showcase":true,"start_date":"2023-02-01T00:00:00.000-08:00","id":"7lgh92hqrvp7","page_id":"3rnqlj0kvv4x","group_id":"fgfckh729yb8"}]},{"name":"EU Reports and Dashboards","status":"resolved","created_at":"2026-06-19T04:54:21.539-07:00","updated_at":"2026-06-19T06:23:29.957-07:00","monitoring_at":"2026-06-19T05:58:28.822-07:00","resolved_at":"2026-06-19T06:23:29.943-07:00","impact":"major","shortlink":"https://stspg.io/pf97r905j2lj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-19T04:54:21.518-07:00","reminder_intervals":null,"id":"3t7hl9jdvgsh","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"The incident has been resolved. Reports, dashboards and webhooks are firing as expected.","created_at":"2026-06-19T06:23:29.943-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T06:23:29.943-07:00","display_at":"2026-06-19T06:23:29.943-07:00","deliver_notifications":true,"tweet_id":null,"id":"6cd9rs5x9zqf","incident_id":"3t7hl9jdvgsh","custom_tweet":null,"affected_components":[{"code":"vxw5tbd535n9","name":"Invoca Europe - Invoca Europe","old_status":"degraded_performance","new_status":"operational"},{"code":"kys9zn1sd8m2","name":"Invoca Europe - Call Routing","old_status":"operational","new_status":"operational"},{"code":"z4xf12t6lghr","name":"Invoca Europe - Dynamic Number Insertion and Attribution","old_status":"operational","new_status":"operational"},{"code":"3kmrhlvm5m3n","name":"Invoca Europe - Platform Accessibility","old_status":"operational","new_status":"operational"},{"code":"jnh93lvl3zc6","name":"Invoca Europe - Reporting","old_status":"major_outage","new_status":"operational"},{"code":"m3ktj19myqtr","name":"Invoca Europe - Voice","old_status":"operational","new_status":"operational"},{"code":"jswr1vcw52g7","name":"Invoca Europe - Signals","old_status":"degraded_performance","new_status":"operational"},{"code":"wy407v19yfn1","name":"Invoca Europe - Integrations","old_status":"degraded_performance","new_status":"operational"},{"code":"tbyk8z4850l1","name":"Invoca Europe - APIs","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring results.","created_at":"2026-06-19T05:58:28.822-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T05:58:28.822-07:00","display_at":"2026-06-19T05:58:28.822-07:00","deliver_notifications":true,"tweet_id":null,"id":"pxxwxwlbld7n","incident_id":"3t7hl9jdvgsh","custom_tweet":null,"affected_components":[{"code":"vxw5tbd535n9","name":"Invoca Europe - Invoca Europe","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"kys9zn1sd8m2","name":"Invoca Europe - Call Routing","old_status":"operational","new_status":"operational"},{"code":"z4xf12t6lghr","name":"Invoca Europe - Dynamic Number Insertion and Attribution","old_status":"operational","new_status":"operational"},{"code":"3kmrhlvm5m3n","name":"Invoca Europe - Platform Accessibility","old_status":"operational","new_status":"operational"},{"code":"jnh93lvl3zc6","name":"Invoca Europe - Reporting","old_status":"major_outage","new_status":"major_outage"},{"code":"m3ktj19myqtr","name":"Invoca Europe - Voice","old_status":"operational","new_status":"operational"},{"code":"jswr1vcw52g7","name":"Invoca Europe - Signals","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"wy407v19yfn1","name":"Invoca Europe - Integrations","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"tbyk8z4850l1","name":"Invoca Europe - APIs","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-06-19T05:23:25.305-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T05:23:25.305-07:00","display_at":"2026-06-19T05:23:25.305-07:00","deliver_notifications":true,"tweet_id":null,"id":"rd6f1vy9w2r3","incident_id":"3t7hl9jdvgsh","custom_tweet":null,"affected_components":[{"code":"vxw5tbd535n9","name":"Invoca Europe - Invoca Europe","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"kys9zn1sd8m2","name":"Invoca Europe - Call Routing","old_status":"operational","new_status":"operational"},{"code":"z4xf12t6lghr","name":"Invoca Europe - Dynamic Number Insertion and Attribution","old_status":"operational","new_status":"operational"},{"code":"3kmrhlvm5m3n","name":"Invoca Europe - Platform Accessibility","old_status":"operational","new_status":"operational"},{"code":"jnh93lvl3zc6","name":"Invoca Europe - Reporting","old_status":"major_outage","new_status":"major_outage"},{"code":"m3ktj19myqtr","name":"Invoca Europe - Voice","old_status":"operational","new_status":"operational"},{"code":"jswr1vcw52g7","name":"Invoca Europe - Signals","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"wy407v19yfn1","name":"Invoca Europe - Integrations","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"tbyk8z4850l1","name":"Invoca Europe - APIs","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue impacting access to EU Reports \u0026 Dashboards, as well as associated Webhooks.\n\nUsers trying to view or generate reports in the EU region may experience slow loading times, timeouts, or error messages. Additionally, webhook deliveries related to reporting events are currently delayed or failing.\n\nOur engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide our next update as soon as more information becomes available or within the next 30 minutes.","created_at":"2026-06-19T04:54:21.687-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-19T04:54:21.687-07:00","display_at":"2026-06-19T04:54:21.687-07:00","deliver_notifications":true,"tweet_id":null,"id":"w4jkn2qmnx3m","incident_id":"3t7hl9jdvgsh","custom_tweet":null,"affected_components":[{"code":"vxw5tbd535n9","name":"Invoca Europe - Invoca Europe","old_status":"operational","new_status":"degraded_performance"},{"code":"kys9zn1sd8m2","name":"Invoca Europe - Call Routing","old_status":"operational","new_status":"operational"},{"code":"z4xf12t6lghr","name":"Invoca Europe - Dynamic Number Insertion and Attribution","old_status":"operational","new_status":"operational"},{"code":"3kmrhlvm5m3n","name":"Invoca Europe - Platform 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Our team identified and resolved the issue, and all systems have been fully operational since 8:25 AM PT.","created_at":"2026-05-26T11:46:07.066-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-26T14:39:27.027-07:00","display_at":"2026-05-26T11:46:07.000-07:00","deliver_notifications":true,"tweet_id":null,"id":"51nq7ns3glmq","incident_id":"vdfxt5bwgdgq","custom_tweet":null,"affected_components":[{"code":"rjq8kr3hjg8f","name":"Platform Accessibility - Invoca UI","old_status":"operational","new_status":"operational"},{"code":"w9cl340gwcq5","name":"Reporting - Reporting","old_status":"operational","new_status":"operational"},{"code":"j6xf8nh54yx2","name":"Reporting - Data Ingestion","old_status":"operational","new_status":"operational"},{"code":"fbj9k4x17qcj","name":"Reporting - Data Accessibility","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reporting","created_at":"2014-08-28T13:27:40.640-07:00","updated_at":"2026-09-29T12:45:24.962-07:00","position":1,"description":"Reports updated with current call data.","showcase":true,"start_date":null,"id":"w9cl340gwcq5","page_id":"3rnqlj0kvv4x","group_id":"wshb7kt0mjwm"},{"status":"operational","name":"Invoca UI","created_at":"2023-07-14T10:32:36.577-07:00","updated_at":"2026-04-06T12:48:47.487-07:00","position":2,"description":null,"showcase":true,"start_date":"2023-02-01T00:00:00.000-08:00","id":"rjq8kr3hjg8f","page_id":"3rnqlj0kvv4x","group_id":"7xnbc3vpxnw8"},{"status":"operational","name":"Data Ingestion","created_at":"2023-07-14T10:34:14.673-07:00","updated_at":"2023-07-14T10:34:14.673-07:00","position":2,"description":null,"showcase":true,"start_date":"2023-02-01T00:00:00.000-08:00","id":"j6xf8nh54yx2","page_id":"3rnqlj0kvv4x","group_id":"wshb7kt0mjwm"},{"status":"operational","name":"Data Accessibility","created_at":"2023-07-14T10:34:36.735-07:00","updated_at":"2023-07-14T10:34:36.735-07:00","position":3,"description":null,"showcase":true,"start_date":"2023-02-01T00:00:00.000-08:00","id":"fbj9k4x17qcj","page_id":"3rnqlj0kvv4x","group_id":"wshb7kt0mjwm"}]},{"name":"AWS US East Regional Outage","status":"resolved","created_at":"2026-05-08T09:29:27.516-07:00","updated_at":"2026-05-10T11:26:31.730-07:00","monitoring_at":"2026-05-08T09:29:27.586-07:00","resolved_at":"2026-05-10T11:26:31.710-07:00","impact":"none","shortlink":"https://stspg.io/k1gx6zr69m5s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-08T09:29:27.505-07:00","reminder_intervals":null,"id":"f159gtyz304s","page_id":"3rnqlj0kvv4x","incident_updates":[{"status":"resolved","body":"The regional AWS outage has been resolved. Invoca services were unaffected during this event and remained fully operational. We have successfully resumed standard traffic routing in the region.","created_at":"2026-05-10T11:26:31.710-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-10T11:26:31.710-07:00","display_at":"2026-05-10T11:26:31.710-07:00","deliver_notifications":true,"tweet_id":null,"id":"rtyc79jh157y","incident_id":"f159gtyz304s","custom_tweet":null,"affected_components":[{"code":"rjq8kr3hjg8f","name":"Platform Accessibility - Invoca UI","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We're continuing to monitor the AWS incident until resolved, but our systems continue to remain completely functional. We will update as necessary","created_at":"2026-05-08T16:23:40.883-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-08T16:23:40.883-07:00","display_at":"2026-05-08T16:23:40.883-07:00","deliver_notifications":true,"tweet_id":null,"id":"xqb1bdn42397","incident_id":"f159gtyz304s","custom_tweet":null,"affected_components":[{"code":"rjq8kr3hjg8f","name":"Platform Accessibility - Invoca UI","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"AWS has not yet fully recovered from the ongoing US-East-1 outage. All Invoca services remain fully operational and unaffected. We are continuing to monitor the situation closely and will provide further updates as AWS works toward full recovery.","created_at":"2026-05-08T11:54:27.760-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-08T11:54:27.760-07:00","display_at":"2026-05-08T11:54:27.760-07:00","deliver_notifications":true,"tweet_id":null,"id":"nqn4ndpp6rfj","incident_id":"f159gtyz304s","custom_tweet":null,"affected_components":[{"code":"rjq8kr3hjg8f","name":"Platform Accessibility - Invoca UI","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are aware of an ongoing AWS US-East-1 region outage. Our team is actively monitoring the situation. At this time, all Invoca services are fully operational and unaffected. We will continue to monitor and provide updates as the situation evolves.","created_at":"2026-05-08T09:29:27.586-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-08T09:29:27.586-07:00","display_at":"2026-05-08T09:29:27.586-07:00","deliver_notifications":true,"tweet_id":null,"id":"ttstbzljzslr","incident_id":"f159gtyz304s","custom_tweet":null,"affected_components":[{"code":"rjq8kr3hjg8f","name":"Platform Accessibility - Invoca UI","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Invoca UI","created_at":"2023-07-14T10:32:36.577-07:00","updated_at":"2026-04-06T12:48:47.487-07:00","position":2,"description":null,"showcase":true,"start_date":"2023-02-01T00:00:00.000-08:00","id":"rjq8kr3hjg8f","page_id":"3rnqlj0kvv4x","group_id":"7xnbc3vpxnw8"}]}]
}