Resolved -
We are now caught up on all transcription delays and all new calls are processing as expected. GCP has also confirmed all services are fully restored on their end.
Jun 12, 15:51 PDT
Monitoring -
We are now caught up on all transcription delays and all new calls are processing as expected. We are continuing to monitor.
Jun 12, 14:31 PDT
Update -
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
Jun 12, 13:34 PDT
Investigating -
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, sentiment, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
Jun 12, 13:25 PDT