April 2025

No incidents reported for this month.

March 2025

[Scheduled] [Scheduled] EU Platform Maintenance: March 26th, 2025
The scheduled maintenance has been completed.
Mar 26, 12:00 - 13:30 PDT
Dynamic Number Insertion Failure to Replace Numbers
Invoca deployed an update on Friday 2025-03-14 at 12.54 PM MT that inadvertently impacted dynamic number insertion on some customer websites via the Invoca Tag. This incident was identified and resolved as of today 2025-03-15 at 6:15 PM MT. Calls to static phone numbers or calls already in progress would not have been impacted by this incident. If you have any questions or continue to experience any issues with dynamic number insertion, please reach out to our support team for further review.
Mar 14, 12:00 - 12:00 PDT
Invoca Monthly Availability Notification
Invoca Call Routing Availability for February 2025: 100% Invoca Web/API Availability for February 2025: 99.99%
Mar 3, 07:44 - 07:44 PST

February 2025

Reporting Delays
Transaction API and Reporting delays are fully resolved and restored.
Feb 13, 13:12 - 14:14 PST
Invoca Monthly Availability Notification
Invoca Call Availability for January 2025: 100% Invoca Web Availability for January 2025: 99.98%
Feb 3, 11:00 - 11:00 PST