All Systems Operational
Calls ? Operational
Real Time Reporting ? Operational
User Logins Operational
Campaign Changes Operational
Exported Reports ? Operational
APIs Operational
Enhanced Caller Profiles Operational
Signal for Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019
Resolved - Invoca Availability for November 2019: 100.00%
Invoca Availability for Q4 2019: 100.00%
Dec 11, 09:12 PST
Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Resolved - As of 3:56 pm PDT, all delays have now been resolved. All areas of the Invoca platform are working normally.
Dec 6, 17:00 PST
Identified - The Operations team has identified an issue that is causing a replication database delay. Creating affiliate campaigns or call promotions may be delayed before showing in the Invoca application.

Calls are routing normally and no other services are affected. All other aspects of Invoca are functional and working as expected.
Dec 6, 14:20 PST
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Resolved - All delays have now been resolved, and all areas of the Invoca platform are working normally.
Dec 2, 17:07 PST
Monitoring - Creating Affiliate Campaigns and Call Promotions may take up to 30 minutes to see the changes reflected in the UI. The rest of the platform is working normally without delays, and calls are still routing normally.

The Operations team is monitoring the situation closely. We are expecting the above delays to continue recovering over the near future and will provide more updates as they are available.
Dec 2, 11:15 PST
Identified - The Operations team has identified an issue that is causing a replication database delay. Some information such as reporting and new campaign changes may not be displayed immediately in the Invoca UI.

Calls are routing normally and no other services are affected.
Dec 2, 10:07 PST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.