All Systems Operational
Calls ? Operational
Real Time Reporting ? Operational
User Logins Operational
Campaign Changes Operational
Exported Reports ? Operational
APIs Operational
Enhanced Caller Profiles Operational
Signal for Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Resolved - At 15:10 Pacific time a routine telephony configuration change inadvertently dropped a total of 86 in flight calls on a subset of our local numbers. The affected numbers remained out of service until 15:32 when service was completely restored. Callers on one of the affected lines may have had their call unexpectedly dropped, and callers attempting to use one of the affected local promo numbers may have experienced a “Number Not in Service” message when dialing an affected number between 15:10 and 15:32 Pacific time.

This issue has been completely resolved and all local and toll free numbers are routing as expected. We are working to gather information on the affected calls, both dropped and new calls that did not connect.
May 20, 15:00 PDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.