All Systems Operational
Calls ? Operational
Real Time Reporting ? Operational
User Logins Operational
Campaign Changes Operational
Exported Reports ? Operational
APIs Operational
Enhanced Caller Profiles Operational
Signal for Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2021

No incidents reported today.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021
Resolved - After monitoring we are confident that all calls are importing as expected in near real time and the Transactions API and post-call webhooks are functioning as expected.

This issue is completely resolved.
Jan 20, 08:44 PST
Monitoring - The root cause of the delayed call imports has been identified and a fix has been deployed. We are currently monitoring all systems to ensure the import latency is returning to normal levels.
Jan 20, 08:39 PST
Identified - The Invoca Site Reliability team has identified a delay in Reporting, Transactions API and Post-Call Webhooks. Call records and associated data are being captured, but are taking longer than normal to become available in Invoca reporting after the call is completed. Updates will be provided as they become available.

Calls are routing normally and no other services are affected.
Jan 20, 08:02 PST
Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.