Invoca Status

All Systems Operational

Calls Operational

Real Time Reporting Operational

User Logins Operational

Campaign Changes Operational

Exported Reports Operational

APIs Operational

Enhanced Caller Profiles Operational

Signal for Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2021

No incidents reported today.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

Delays in Reporting, Transactions API, and Post-Call Webhooks

Resolved - After monitoring we are confident that all calls are importing as expected in near real time and the Transactions API and post-call webhooks are functioning as expected.

This issue is completely resolved.
Jan 20, 08:44 PST

Monitoring - The root cause of the delayed call imports has been identified and a fix has been deployed. We are currently monitoring all systems to ensure the import latency is returning to normal levels.
Jan 20, 08:39 PST

Identified - The Invoca Site Reliability team has identified a delay in Reporting, Transactions API and Post-Call Webhooks. Call records and associated data are being captured, but are taking longer than normal to become available in Invoca reporting after the call is completed. Updates will be provided as they become available.

Calls are routing normally and no other services are affected.
Jan 20, 08:02 PST

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.