Invoca Status

All Systems Operational

Calls Operational

Real Time Reporting Operational

User Logins Operational

Campaign Changes Operational

Exported Reports Operational

APIs Operational

Enhanced Caller Profiles Operational

Signal for Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 13, 2019

No incidents reported today.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

Invoca Monthly Availability Notification

Resolved - Invoca Availability for November 2019: 100.00%
Invoca Availability for Q4 2019: 100.00%
Dec 11, 09:12 PST

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

Campaign Creation Delay

Resolved - As of 3:56 pm PDT, all delays have now been resolved. All areas of the Invoca platform are working normally.
Dec 6, 17:00 PST

Identified - The Operations team has identified an issue that is causing a replication database delay. Creating affiliate campaigns or call promotions may be delayed before showing in the Invoca application.

Calls are routing normally and no other services are affected. All other aspects of Invoca are functional and working as expected.
Dec 6, 14:20 PST

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

Database Replication Delay

Resolved - All delays have now been resolved, and all areas of the Invoca platform are working normally.
Dec 2, 17:07 PST

Monitoring - Creating Affiliate Campaigns and Call Promotions may take up to 30 minutes to see the changes reflected in the UI. The rest of the platform is working normally without delays, and calls are still routing normally.

The Operations team is monitoring the situation closely. We are expecting the above delays to continue recovering over the near future and will provide more updates as they are available.
Dec 2, 11:15 PST

Identified - The Operations team has identified an issue that is causing a replication database delay. Some information such as reporting and new campaign changes may not be displayed immediately in the Invoca UI.

Calls are routing normally and no other services are affected.
Dec 2, 10:07 PST

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.