All Systems Operational
Calls ? Operational
Real Time Reporting ? Operational
User Logins Operational
Campaign Changes Operational
Exported Reports ? Operational
APIs Operational
Enhanced Caller Profiles Operational
Signal for Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Resolved - This incident has been resolved.
Mar 1, 14:37 PST
Update - The issue is now resolved. A very small percentage of transcriptions failed during the impacted period. Those few call transcripts will be unavailable in the UI, and the corresponding calls were not evaluated for voice signal or ai signals
Mar 1, 14:35 PST
Monitoring - We identified an issue which caused a delay in reporting transcriptions in the platform beginning at approximately 12:25 pm Pacific time until 1:30 pm Pacific time. Transcripts in the UI, voice signal processing, and signal AI evaluation of voice phrases may have experienced some delays during this time period. We are actively monitoring.

Call routing was not impacted and all other components of the Invoca platform are performing as expected.
Mar 1, 13:36 PST
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.