We are now caught up on all transcription delays and all new calls are processing as expected. GCP has also confirmed all services are fully restored on their end.
Posted Jun 12, 2025 - 15:51 PDT
Monitoring
We are now caught up on all transcription delays and all new calls are processing as expected. We are continuing to monitor.
Posted Jun 12, 2025 - 14:31 PDT
Update
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
Posted Jun 12, 2025 - 13:34 PDT
Investigating
Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, sentiment, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.