Scheduled reports in Insights & Analytics are failing to send

Incident Report for Invoca

Resolved

This incident has been resolved.

Posted Sep 29, 2026 - 12:45 PDT

Monitoring

A fix has been implemented and we are monitoring. Insights & Analytics access is back up.

Posted Sep 29, 2026 - 12:08 PDT

Identified

The issue has been identified and a fix will be implemented at 12:00pm PT. Insights & Analytics will be down for approximately 5 minutes during this update.

Posted Sep 29, 2026 - 11:20 PDT

Investigating

We are investigating an issue impacting scheduled report deliveries for customers on the new Insights & Analytics experience. Standard reporting and manual data exports remain unaffected.

Posted Sep 29, 2026 - 10:21 PDT

This incident affected: Reporting (Reporting).