Insights & Analytics Dashboards not Loading

Incident Report for Invoca

Resolved

Our analytics provider has implemented the fix, and we have validated all dashboards are now visible again in Insights & Analytics. If you continue to experience any issues, please submit a case to our technical support team.

Posted Oct 29, 2026 - 07:52 PDT

Identified

Our analytics provider has identified the issue and is actively working on implementing a fix.

Posted Oct 29, 2026 - 07:40 PDT

Investigating

We are currently investigating an issue affecting Insights & Analytics. Some dashboards (liveboards) are failing to load due to a configuration issue with our third party analytics provider, who we are currently working with to resolve.

Posted Oct 29, 2026 - 07:07 PDT

This incident affected: Reporting (Reporting).